FAQs & Resources
Frequently Asked Questions
If your question isn’t answered here, call us at 610-933-6737. If you wish to submit a question, click here. We’ll answer you personally, and may post your question with your approval.
Getting You on the Internet
- Can I, and should I, secretly capture visitors’ email addresses from my website?
- Do prospects want privacy online?
- Should I target my prospects with mass email?
How we Work with You
- My marketing department is concerned about outsourcing.
- I’m busy. Won’t this take up a lot of my time?
- Is counting "hits" (visits) important and how can I do it? Who provides the counts?
Customizing and Editing
- I am picky about my language. Can I make revisions to your copy? How?
- Who updates my site with my changes? How fast?
- Can I submit my own copy for the website?
Technical Questions (for Beginners and Techies)
- Is my website safe and secure? And will my IT department be satisfied?
- Is it complicated to put my planned giving website on the Internet?
- Can we acquire a special domain name I've always liked?