FAQs & Resources


Frequently Asked Questions

The Steps to Updating

by Efosa Oyegun
(Click on questions to reveal Efosa’s answers.)

Efosa Oyegun
+ I am picky about my language. Can I make revisions to your copy? How?

Absolutely. You can email us comments or detailed instructions. You can also print out the pages, annotate them, and fax them back. Whatever works best for you.

Remember, our websites are completely customizable.

It is important to note that, however, that our gift descriptions are tried, tested, and true. They are Web-centric and get to the point quickly. Be careful of completely re-drafting our copy.

+ Who updates my site with my changes? How fast?

We do. We ask you to give us three days, but if it’s a rush, just let us know. We’ve done minor updates in as little as 30 minutes.

+ Can I submit my own copy for the website?

Yes. Whether it’s a welcoming article or a gift description unique to your institution, you are welcome to do so at no additional fee.

+ We have a unique situation with one of our gift acceptance policies. How can we get that online?

Just email us the copy and we’ll upload it at no charge. You can also place us in touch with your consultant; we will be happy to work with her.

+ How do I submit donor stories?

The quickest and most accurate way is via email. Send us a photo (any format) by attaching it to the story in the email message. You can also submit a previously published story in a PDF format. We’re flexible.

+ How long does it take to see a first draft of my website?

Two weeks. Arrangements can be made if you have a special deadline to meet.

+ Can my colleague or consultant also receive the submission form messages from the website?

Yes. We just need their email addresses. We can add as many people as you wish.


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